Burnaby doesn't run on one industry — it runs on several at once. Life sciences and biotechnology firms sit alongside video game studios, professional and technical service firms, retail operators, and light industrial businesses tucked into the Big Bend, all inside a city of more than 13,000 businesses and roughly 125,000 workers. That mix is Burnaby's strength, but it also means the software, website or automation that works for some generic city rarely fits a Burnaby business the way it should.
The city's own numbers tell a growth story: population up 15.6%, more than 40,000 new residents between 2020 and 2024, and over 16,000 jobs added since 2021 — with professional, scientific and technical services leading employment, followed by retail trade and construction. That kind of growth is good for business, but it puts real strain on small and mid-sized operators whose staffing and back-office systems weren't built for this volume. At the same time, industrial and commercial space keeps getting tighter: only about 3% of Burnaby's existing industrial land remains undeveloped, and the city has lost nearly 13 hectares of it to conversion over the last five years. For businesses around Marine Way Estates Business Centre and Riverbend Business Park, that scarcity shows up directly in lease and purchase costs.
Burnaby's own Mayor's Task Force on Economic Growth has also flagged permitting and approvals as a real barrier, calling for simplified requirements and clearer service standards — a sign that opening, renovating or expanding here currently involves more friction than it should. Add rising costs, competition from low-cost imports and shifting tariffs, and the businesses protecting their margins are the ones automating the parts of the operation that don't need a human touch, while putting their people where they add the most value.
We build custom software, websites and automation for Burnaby businesses that need to do more with the space, staff and time they have — whether you're based in Metrotown, Brentwood Town Centre, Lougheed Town Centre, Edmonds Town Centre, or out in the Big Bend. If you're competing for customers, staff or floor space in this city, we build the systems that let you compete on more than square footage.