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Serving Castlegar, British Columbia

Websites, Software & AI Automation for Castlegar, BC Businesses

EduWeb Consulting builds websites, custom software, and AI-driven automation for the mills, retailers, and service businesses that keep Castlegar and the West Kootenay running. We start with how your business actually operates, not a generic template.

  • Local employers, including forestry and hospitality businesses, report difficulty attracting and retaining workers because prospective hires cannot find housing in the area
  • Shortage of skilled tradespeople constraining growth and project timelines for manufacturing and construction businesses
  • Aging downtown commercial building stock along Columbia Avenue requiring redevelopment/demolition (e.g. the Eremenko Building) rather than simple renovation
  • Region has drawn comparatively little outside investment versus the Okanagan and East Kootenay, per the City's own business resources page, leaving small businesses without easy access to growth capital

The Castlegar Angle

With local employers already stretched thin by housing-driven labour shortages, AI-powered scheduling, booking, and customer-response automation lets a small Castlegar team cover the same ground as a much bigger one.

Doing business in Castlegar

Castlegar is a city of 8,338 people (2021) with roughly 679 registered businesses, sitting at the confluence of the Columbia and Kootenay rivers and serving as a commercial hub for the wider West Kootenay region. The local economy leans heavily on forestry and wood products manufacturing — Mercer Celgar's Zellstoff Celgar pulp mill alone employs roughly 400 people, and Interfor Corporation employs about 150 more — alongside post-secondary education, retail and commercial services, transportation and logistics, tourism and outdoor recreation, and mining. It's a working city with a small-business backbone, and the software, websites, and automation those businesses run on should reflect that.

Downtown, Columbia Avenue is in the middle of a multi-year redevelopment: the Phase 2 road and utility work tied to the Downtown Revitalization Plan has disrupted foot traffic and access for storefronts, and aging commercial buildings — like the Eremenko Building — are being demolished rather than simply renovated. For retailers and service businesses along Columbia Avenue and out at Castleaird Plaza, that makes a strong online presence, online ordering, and booking tools less of a nice-to-have and more of a way to keep revenue flowing while the street outside is torn up.

Labour is the other constraint we hear about consistently. Employers across forestry and hospitality report they can't attract or retain workers because prospective hires can't find housing locally — a problem the Kootenay Workforce Housing Society is working to address — and manufacturing and construction businesses are separately dealing with a shortage of skilled tradespeople that slows project timelines. When you can't simply hire your way out of a bottleneck, the next best lever is automating the scheduling, reporting, and customer-facing work that's currently eating up your existing team's time.

Castlegar's business base is also more concentrated than some of its neighbours: a lot of local spending power still traces back to a small number of large industrial employers, which leaves retail and service businesses exposed to swings in the forestry sector, and the region has drawn comparatively little outside investment next to the Okanagan and East Kootenay. Selkirk College's enrolment still adds more than $40 million a year to the local economy, and the West Kootenay Regional Airport moves close to 75,000 passengers annually — real, steady demand for businesses that can reach it efficiently. EduWeb Consulting builds the websites, custom software, and AI-driven automation that let Castlegar businesses capture more of that demand without waiting on outside capital to do it.

Sound familiar?

What Castlegar businesses tell us

  • × Local employers, including forestry and hospitality businesses, report difficulty attracting and retaining workers because prospective hires cannot find housing in the area
  • × Shortage of skilled tradespeople constraining growth and project timelines for manufacturing and construction businesses
  • × Aging downtown commercial building stock along Columbia Avenue requiring redevelopment/demolition (e.g. the Eremenko Building) rather than simple renovation
  • × Region has drawn comparatively little outside investment versus the Okanagan and East Kootenay, per the City's own business resources page, leaving small businesses without easy access to growth capital
  • × Businesses are dependent on a small number of large industrial employers (pulp mill, sawmilling) for local spending power, exposing retail and service businesses to swings in the forestry sector
  • × Ongoing multi-year road and utility construction on Columbia Avenue (Phase 2 redevelopment) has disrupted foot traffic and access for downtown storefronts
What we build

For Castlegar's key industries

Forestry and wood products manufacturing (pulp, sawmilling, mass timber)

Forestry is the backbone of Castlegar's economy, anchored by Mercer Celgar's Zellstoff Celgar pulp mill, which employs roughly 400 people, and Interfor Corporation, which employs about 150 more, both operating along the Columbia River industrial site. Mills and sawmilling operations run on tight production schedules, maintenance windows, and safety compliance, and a shortage of skilled tradespeople makes every hour of downtime more expensive. We build production tracking, maintenance and work-order software, and reporting dashboards that help forestry and wood products operations run leaner without adding headcount they can't find.

Post-secondary education

Selkirk College is one of Castlegar's largest institutions, and its enrolment adds more than $40 million a year to the local economy. Colleges run on student communication, registration, event and facility booking, and community engagement, often across systems that don't talk to each other. We build websites, booking tools, and automation that cut down on manual admin work for admissions, continuing education, and community programming, so staff spend less time on paperwork and more time with students.

Retail and commercial services

From the storefronts along Columbia Avenue to the shops at Castleaird Plaza, Castlegar's retailers and service businesses are working through a multi-year downtown redevelopment that has disrupted foot traffic, and in some cases the buildings themselves, with aging commercial stock like the Eremenko Building coming down rather than being renovated. That makes a reliable online presence, e-commerce, and booking that doesn't depend on someone walking past your door a practical way to keep revenue steady. We build websites and automation that help local retailers and service businesses generate demand independent of construction on the street outside.

Transportation and logistics (regional air service)

The West Kootenay Regional Airport in Castlegar handles nearly 75,000 passenger movements a year, anchoring a commercial and industrial precinct of businesses that depend on tight scheduling, dispatch, and coordination to serve travelers and freight moving through the region. We build scheduling and logistics software, booking systems, and operational dashboards for transportation and logistics businesses that need to coordinate closely around flight schedules and freight timelines without adding administrative overhead they don't have the staff to cover.

Tourism and outdoor recreation

Castlegar's tourism, hospitality, and entertainment businesses, including Chances Casino Castlegar, draw visitors year-round, but the same housing shortage that limits hiring in forestry also makes it hard for hospitality operators to attract and keep staff. We build booking systems, marketing websites, and customer communication automation that let lean tourism and outdoor recreation teams handle more guests and inquiries without adding people they can't find housing for.

How we help

Built for Castlegar businesses

Booking & Scheduling Systems

Custom booking and scheduling tools for forestry, hospitality, and service businesses that are short-staffed because workers can't find housing locally — let a lean team handle the same volume of customers, appointments, or shifts without adding headcount.

Field & Maintenance Operations Software

Work-order, maintenance, and job-tracking software for mills, sawmilling operations, and construction and manufacturing businesses dealing with a shortage of skilled tradespeople — so the tradespeople you do have spend less time on paperwork and more time on the job.

E-Commerce & Online Ordering

Online storefronts and ordering systems for Columbia Avenue and Castleaird Plaza retailers navigating the downtown redevelopment and construction disruption — keep revenue coming in even when foot traffic outside your door is down.

Business Websites & Digital Presence

Professional websites built for businesses in a region that, by the City's own account, has drawn less outside investment than the Okanagan or East Kootenay — a strong online presence is one of the most affordable ways to compete for customers without waiting on outside capital.

AI-Powered Customer & Reporting Automation

Automation for customer inquiries, reporting, and admin work that reduces how exposed retail and service businesses are to swings in the forestry sector by helping you build direct customer relationships and revenue streams that don't depend on one or two large employers' payrolls.

Industries we serve in Castlegar

Forestry and wood products manufacturing (pulp, sawmilling, mass timber) Post-secondary education Retail and commercial services Transportation and logistics (regional air service) Tourism and outdoor recreation Mining

Serving businesses across Columbia Avenue (downtown core, subject of the Downtown Revitalization Plan and Columbia Avenue/Highway 22 redevelopment), West Kootenay Regional Airport commercial/industrial precinct, Castleaird Plaza retail area, Zellstoff Celgar / Millside industrial site along the Columbia River.

Castlegar questions, answered

Most of the work we do is for businesses much smaller than Mercer Celgar or Interfor. With about 679 registered businesses in Castlegar, most of the local economy runs on small and mid-sized operations — and those are exactly the businesses that benefit most from automating manual work, since they don't have a back office to absorb it.
Yes. The Phase 2 redevelopment on Columbia Avenue has made foot traffic unpredictable for a lot of downtown businesses. We build websites, online ordering, and booking tools that let customers find and reach you regardless of what the street outside looks like.
It won't hire tradespeople for you, but it can take work off the plate of the staff you already have. Scheduling, maintenance tracking, and reporting automation reduce the manual load on a stretched team, so a shortage of skilled tradespeople doesn't also mean a shortage of admin capacity.
We work with businesses in communities like Castlegar as a remote-first studio, building around how your business operates rather than requiring you to come to us. We ground every project in the specifics of your industry and local market before we start.
No. Given that this region has attracted less outside investment than areas like the Okanagan or East Kootenay, we scope projects to start where the return is clearest — a booking system, a website, one automated workflow — rather than asking you to commit to a large build before you've seen results.
Let's talk about Castlegar

Ready to build in Castlegar?

Free consultation, transparent pricing, and a team that builds websites, automation and brand identity for BC businesses โ€” not just another agency retainer.